Terms and conditions for the supply of goods and services
The Customer’s attention is particularly drawn to the provisions of clause 14 (Limitation of liability).
Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Commencement Date: has the meaning given in clause 2.2.
Conditions: these terms and conditions as amended from time to time in accordance with clause 18.8.Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions.
Control: has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be construed accordingly.
Customer: the person or firm who purchases the Goods and/or Services from the Supplier.
Deliverables: the deliverables set out in the Order produced by the Supplier for the Customer.
Delivery Location: has the meaning given in clause 4.2.
Force Majeure Event: has the meaning given to it in clause 17.
Goods: the goods (or any part of them) set out in the Order.
Goods Specification: any specification for the Goods, including any relevant plans or drawings, that is agreed in writing by the Customer and the Supplier.
Intellectual Property Rights: patents, utility models, rights to inventions, copyright and neighbouring and related rights (such as reports issued by the Supplier), moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Order: the Customer’s order for the supply of Goods and/or Services, as set out in the Customer’s purchase order form, or the Customer’s written acceptance of the Supplier’s quotation, or overleaf, as the case may be.
Services: the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification.
Service Specification: the description or specification for the Services provided in writing by the Supplier to the Customer.
Supplier: Facility Services Group Limited registered in England and Wales with company number 06353930 and whose registered office is at Unit 4 Europa Way, Fforestfach, Swansea, SA5 4AJ.
Supplier Materials: has the meaning given in clause 8.1(h).
time for payment shall be of the essence of the Contract.
We are in no doubt that having FSG on board has been a key factor in the early success and rapid growth of our new company.
Chris Hughes | Director | Skyscape Property Management Ltd
FSG are extremely customer focused and are particularly adept at finding solutions, they take ownership of a problem rather than simply processing the issues.
Clare Jenkins | Savills Management Resources, The Red Dragon Centre in Cardiff
Facilities management is not our core business. We are here to provide specialist services and with FSG working with us, we can focus on just that. Over the last 12 months, FSG have been tremendous.
Nicola Thomas | Adferiad Recovery
Our working relationship began with one emergency. That was well over ten years ago and FSG is the team I rely on every day.
Gareth Harries | Property Manager | Ethos
FSG are a superb supplier who go above and beyond to deliver consistently high levels of service. Their ability to work in some difficult and challenging circumstances has been truly impressive.
Emma Bloomfield | Facilities Manager | Arvato CRM Solutions